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The intuitive mind is a sacred gift and the rational mind is a faithful servant. We have created a society that honors the servant and has forgotten the gift. Albert Einstein |
Operations Analysis Strategic Agility Internet Commerce CPI Facilitating Creative Problem Solving ISO 9001:2000 Suggestions STRATEGIC AGILITY
It has been said that in today’s world of business, the term Strategic
Planning is an oxymoron. The pace of change, in technology, in the dynamics of
the global market, in information flow, and in the Customer’s perceptions,
needs, and values, demand that today’s enterprises must match that pace of
change. Operating in the future by strictly adhering to a plan created today can
be self-defeating. Instead, ensuring your Customers’ success by translating
their requirements, on an ongoing basis, into your optimized core processes
requires exceptional agility in your response capability. Has the rapid response capability been built into your information flow
patterns (Knowledge Management), your
digestion of gathered data, your decision-making processes, and your transactions with customers and
suppliers? Is your competitive strategy
explicit or implicit?
Has it been developed explicitly through a planning process? Or has it evolved
implicitly through the activities of the various functional departments of the
enterprise? Determining Strategy
means clearly defining exactly WHAT
needs to be accomplished to strengthen your position in the market, now and in
the future. Once that is completed,
determining the Tactics means defining HOW
you will accomplish WHAT it is that you want. We have observed that client
organizations too often get the two tangled up and compromise the development of
both. Participants’ history with how they have done things in the past often
limits their thinking on what they could be accomplishing in the future. A systematic approach to innovation and problem solving can enable
participants to address the disparity between what is and what could be. They
can break it down to its inherent contradictions, and then seek out the ideal
solution that will clearly demonstrate a positive and measurable improvement in
the enterprise’s condition.
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