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Operations Analysis
Strategic Agility Internet
Commerce CPI Facilitating Creative
Problem Solving ISO 9001:2000 Suggestions
ISO
PREPARATION
“You
don’t have to do this. Survival is not compulsory.”
W. Edwards Deming
The
requirements advocated by the International Organization of
Standardization (ISO) have come a long way since 1987!
Does
your organization have a Quality Management System (QMS)?
Is
it an integral part of your Business Management systems?
Does
it help differentiate your enterprise from your competitors?
Are
you ISO 9001:2000 certified?
 Did
you know that it is proven that those leaders who embrace the spirit of the ISO
9000 philosophy
and implement it accordingly will realize results such as...
º
Increased profitability
º
Increased
market share
º
Lowered
costs
º
Reduced
waste
It
is not simply the ISO Certificate that provides these rewards to your
enterprise. It is the capability that has been developed in your Business
Management systems and processes. These run from concept to on-time delivery of your top quality product and
service to your Customer, ensuring the ideal results that you have
earned. The ISO Certification will be the internationally recognized evidence of
your accomplishment!
Optimum
Enterprises
will help you prepare your systems and processes in
accordance with these international standards. Then we will enlist our
trusted ally, the best ISO 9000/QS9000 Registrar available, accredited in 1993
by the Dutch Council for Accreditation, to ensure you receive a faster
registration, with less expense, and with the highest probability of first time
success in achieving certification!
ISO
9001:2000 ASSESSMENT
What are the key elements that
contribute to your enterprise’s achievement of Complete Customer Satisfaction?
As mentioned elsewhere on this site, clearly defining the needs and requirements
of your Customers and then transforming resources into finished product and
services that precisely and completely satisfy those needs is the fundamental
challenge to your Business Management System.
The ISO 9001:2000 Standards provide a
framework in which an enterprise’s Quality Management System (QMS) is an
integral part of its Business Management System. Oftentimes it is difficult for
stakeholders to objectively recognize the true capability and integrity of their
QMS and to determine its contribution to the final business results.
Optimum Enterprises works with its
client to address the “low hanging fruit” opportunities for strengthening
client systems and processes per the ISO framework. A critical step on the path
to optimization is to then get an independent, fair, and value adding
third-party assessment of the business operations per the ISO standards.
Optimum Enterprises’ ISO ally
establishes a partnership and open working relationship with its clients. This
fundamental service philosophy and approach enables this firm to deliver
value-added contributions to clients’ business operations with a very
personalized approach and with the
highest sensitivity to the human aspects of auditing. With more than 20
years of experience as auditors, they strive to make the audit process stress
free while providing value-adding contributions to your systems.
ISO
9001:2000 REGISTRATION
The internationally recognized
evidence of how far an Optimum Enterprise client has progressed up the
optimization path with their Quality Management System is the Certification by
the International Organization of Standardization. It affirms what has been
accomplished by the client pursuant to...
º
Increased profitability
º
Increased market share
º
Lowered costs
º
Reduced waste
The
nuts and bolts assessment of the QMS has been provided on Clients' schedule
(when they need it) without making them wait for months and impact their teams
momentum and drive. Efficiency and flexibility are fundamental to our
Registrar’s operations which ensures that costs are kept under control and
affordable.
Registration
costs are controlled through the practice of the following policies...
º
Impartial
partnership with any size business - small, medium or large
º
No
requirement for preliminary site visit
º
No
mandatory pre-assessment requirement
º
No
multiple fees and hidden costs
º
No
overtime costs passed on to clients
º
No
penalty for audit schedule changes (with reasonable notification)
º
One
complimentary custom framed Certificate
WEB BASED CORRECTIVE ACTION SYSTEM
Business
problems, once identified, are opportunities to eliminate waste and improve
efficiency, but many companies find that their problems are swept under the rug,
superficially resolved, or ignored until forgotten.
Even ISO9000
realizes the benefits of tracking corrective actions for problems and mandates
that registered companies have a process in place to do so.
The caTracker
is a web based application developed by an Optimum
Enterprises
ally that tracks customer, supplier, and internal corrective actions.
caTracker provides the
flexibility, scalability, and functionality of systems costing two or three
times as much. You’ll be amazed at the value you get!
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ISO 9001:2000